Client Story
The client is a U.S.-based fund administration firm founded in 2020, serving alternative-asset clients across end-to-end fund services that include year-end financial-statement consolidation and audit support. The firm was scaling its delivery to keep pace with client demand on a daily transaction-and-NAV cycle that has no room for delay — every Net Asset Value strike, reconciliation cutoff and investor-reporting timeline runs on fixed dates that move for no one.
The Bottleneck
- Daily transaction-cycle delays (booking + T/T+1 reconciliations): transaction booking and T/T+1 day reconciliations were running behind the firm’s daily cycle, putting downstream NAV strikes and reporting at risk.
- Inefficient break resolution: when reconciliations surfaced breaks, resolving them was slow and effort-heavy, pulling the team back into individual investigations rather than the next day’s work.
- NAV calculation delays from pricing and valuation gaps: delays in pricing and valuation processes were disrupting timely NAV calculation within client-defined timelines, with valuation-policy inconsistencies feeding into P&L and NAV outputs.
- Need for tailored NAV and investor-services reporting: the firm’s clients needed customised reporting for both NAV and investor-services workflows that the existing setup couldn’t produce out of the box.
The Solution
- Took over the daily transaction cycle with time-zone-leveraged delivery: absorbed booking and T/T+1 day reconciliations into a planned work allocation that leverages time-zone differences for round-the-clock progress, paired with a Zero Inbox practice for first-time-right deliverables on the daily cycle.
- QA-driven break resolution with streamlined communication: embedded quality assurance and streamlined communication across break investigation, so reconciliation breaks moved quickly through investigation and resolution rather than backing up the next cycle.
- E2E NAV management with valuation and pricing accuracy: took ownership of complete NAV calculations end to end, including data migration and new transitions for alternative-asset clients, and ran a thorough analysis of valuation policies to ensure consistent P&L and NAV outputs.
- Customised reporting on a secure dedicated ODC: built tailored reporting for both NAV and investor-services workflows, delivered through a dedicated ODC within the client’s domain using secure encrypted channels for remote server access — keeping investor data inside the client’s perimeter.
The Impact
- Stood up an E2E NAV calculation capability for alternative-asset clients, including data migration and new client transitions.
- Stabilised the daily transaction cycle — booking, T/T+1 reconciliations and break resolution — so downstream NAV strikes ran on schedule.
- Delivered customised NAV and investor-services reporting tailored to the firm’s client requirements.
- Set up a dedicated ODC within the client’s domain with secure, encrypted channels for remote server access — maintaining data privacy at the level alternative-asset clients require.
- Established a Bangalore-based 24×5 service shop running on a 5-day work-from-office model.
- Provided ready-to-deploy bench capacity for peak-cycle expansion, with first-time-right delivery on a Zero Inbox practice.
Closing Statement
For fund administration firms, every cycle runs on fixed deadlines — NAV cutoffs, reconciliation windows and investor reports all hit on calendar dates that don’t move. FinAdvantage’s approach — E2E NAV management for alternative-asset and private equity fund administration, daily transaction-cycle ownership and customised investor reporting on a secure dedicated ODC — gives a fund admin firm the delivery capacity to hit every cycle on time, every time.
If your fund administration firm is running tight on NAV cycles or investor-reporting deadlines, fund administration services from a dedicated team could carry the load. Facing a similar challenge? Book a free 30-minute consultation with FinAdvantage →
Facing a similar challenge?
Book a free 30-minute consultation with FinAdvantage.