Case Study IT & ITES

End-to-End Finance, GST Compliance & Payroll Transformation for an India Subsidiary of a U.S. Surveillance Tech Group

From a 6-year GST compliance backlog and an INR 4 Cr refund stuck with the authorities to clean books, automated payroll for 700+ employees and a complete audit trail.

Snapshot Summary
Industry
IT & ITES
Geography
India operations of a U.S.-headquartered group; 700+ employees on the India entity
Technology
GreytHR Payroll, integrated with IT-HR workflows
Key Outcomes
INR 4 Cr
GST refund recovered
6 years
GST backlog cleared
700+
employees on automated payroll
Zero
pending tax notices
24-hour
response cycle

Client Story

The client is the India operating arm of a U.S.-headquartered group in security and surveillance technology, with 700+ employees on the India entity and roughly INR 5 Cr in monthly revenue. The India business had grown well ahead of its finance and compliance setup, and as the parent group scaled and audit expectations rose, FinAdvantage was brought in from 2018 to take ownership of finance end-to-end and bring it back to a clean, audit-ready state.

The Bottleneck

  1. No accounting processes or SOPs: the India entity had no documented accounting processes or Standard Operating Procedures, leaving day-to-day work undocumented.
  2. Six-year GST filing backlog: GST returns had not been filed since incorporation in 2016, creating a six-year compliance gap and blocking refund eligibility.
  3. INR 4 Cr GST refund stuck with authorities: a sizeable Input Tax refund was held up by the authorities owing to unresolved filings and documentation gaps from prior years.
  4. Manual payroll for 700+ employees: payroll for the entire 700+ employee base was being run manually — error-prone and time-consuming.
  5. Open income tax notices for FY 2022–23: income tax notices for FY 2022–23 had been issued, requiring urgent remediation and a regulatory response.
  6. Senior leadership absorbed in operational execution: finance leadership was consumed by day-to-day operations and had no bandwidth for strategic oversight of the business.

The Solution

  1. Process & SOP build from scratch: established documented accounting processes and SOPs end-to-end, creating a documented, repeatable operations framework.
  2. Six-year GST clearance: filed every pending GST return from 2016 onward, closing the full compliance gap and re-establishing refund eligibility.
  3. INR 4 Cr GST refund recovery: engaged directly with GST authorities, prepared and submitted the full documentation pack, and secured the complete release of the INR 4 Cr refund.
  4. Payroll automation on GreytHR: implemented GreytHR for payroll processing across the 700+ employee base and integrated it with IT-HR workflows, replacing manual runs end-to-end.
  5. Tax notice resolution: prepared and filed responses to the FY 2022–23 income tax notices, ensuring regulatory compliance and closing out the open notices.
  6. E2E finance takeover: assumed full ownership of accounting, GST, payroll, tax compliance and audit support — freeing senior leadership from day-to-day execution to focus on strategic priorities.

The Impact

  • Recovered the INR 4 Cr GST refund in full through direct engagement with the authorities.
  • Cleared a 6-year GST compliance backlog — every return from 2016 onward filed.
  • Migrated 700+ employees from manual payroll to automated processing on GreytHR with integrated IT-HR workflows.
  • Closed all open income tax notices for FY 2022–23 and brought the entity to zero pending notices.
  • Established a 24-hour response cycle on pending tasks, queries and audit items — zero-inbox operations.
  • Delivered Big-4-audited financials backed by clean books, documented SOPs and full reconciliations, with a complete audit trail in place.
  • Freed senior finance leadership from day-to-day operations, redirecting their bandwidth to strategic growth and business decisions.

Closing Statement

When a fast-growing business outpaces its finance and compliance setup, small gaps quietly turn into bigger ones until they surface all at once. FinAdvantage’s approach — accounting SOPs from scratch, full GST backlog clearance and payroll accounting services on a modern HR platform — is what restores clean books, a defensible audit trail and full audit readiness for an entity whose finance function has fallen behind the business.

If your finance and compliance setup hasn’t kept pace with how the business has grown, we can help. Facing a similar challenge? Book a free 30-minute consultation with FinAdvantage →

Facing a similar challenge?

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