Case Study Capital Markets

NAV Calculation and Fund Administration Services for a U.S.-based Fund Admin Firm

From transaction-cycle backlogs and NAV calculation delays to a Bangalore-based fund services team running daily reconciliations, end-to-end NAV management and customised investor reporting.

Snapshot Summary
Industry
Capital Markets
Geography
U.S. Founded in 2020
Key Outcomes
E2E
NAV management capability for alternative-asset clients
24×5
Bangalore-based service shop on a 5-day work-from-office model
Dedicated ODC
with encrypted channels for client-domain access
First-time-right
delivery with a Zero Inbox practice
Ready-to-deploy
bench capacity for peak-cycle expansion

Client Story

The client is a U.S.-based fund administration firm founded in 2020, serving alternative-asset clients across end-to-end fund services that include year-end financial-statement consolidation and audit support. The firm was scaling its delivery to keep pace with client demand on a daily transaction-and-NAV cycle that has no room for delay — every Net Asset Value strike, reconciliation cutoff and investor-reporting timeline runs on fixed dates that move for no one.

The Bottleneck

  1. Daily transaction-cycle delays (booking + T/T+1 reconciliations): transaction booking and T/T+1 day reconciliations were running behind the firm’s daily cycle, putting downstream NAV strikes and reporting at risk.
  2. Inefficient break resolution: when reconciliations surfaced breaks, resolving them was slow and effort-heavy, pulling the team back into individual investigations rather than the next day’s work.
  3. NAV calculation delays from pricing and valuation gaps: delays in pricing and valuation processes were disrupting timely NAV calculation within client-defined timelines, with valuation-policy inconsistencies feeding into P&L and NAV outputs.
  4. Need for tailored NAV and investor-services reporting: the firm’s clients needed customised reporting for both NAV and investor-services workflows that the existing setup couldn’t produce out of the box.

The Solution

  1. Took over the daily transaction cycle with time-zone-leveraged delivery: absorbed booking and T/T+1 day reconciliations into a planned work allocation that leverages time-zone differences for round-the-clock progress, paired with a Zero Inbox practice for first-time-right deliverables on the daily cycle.
  2. QA-driven break resolution with streamlined communication: embedded quality assurance and streamlined communication across break investigation, so reconciliation breaks moved quickly through investigation and resolution rather than backing up the next cycle.
  3. E2E NAV management with valuation and pricing accuracy: took ownership of complete NAV calculations end to end, including data migration and new transitions for alternative-asset clients, and ran a thorough analysis of valuation policies to ensure consistent P&L and NAV outputs.
  4. Customised reporting on a secure dedicated ODC: built tailored reporting for both NAV and investor-services workflows, delivered through a dedicated ODC within the client’s domain using secure encrypted channels for remote server access — keeping investor data inside the client’s perimeter.

The Impact

  • Stood up an E2E NAV calculation capability for alternative-asset clients, including data migration and new client transitions.
  • Stabilised the daily transaction cycle — booking, T/T+1 reconciliations and break resolution — so downstream NAV strikes ran on schedule.
  • Delivered customised NAV and investor-services reporting tailored to the firm’s client requirements.
  • Set up a dedicated ODC within the client’s domain with secure, encrypted channels for remote server access — maintaining data privacy at the level alternative-asset clients require.
  • Established a Bangalore-based 24×5 service shop running on a 5-day work-from-office model.
  • Provided ready-to-deploy bench capacity for peak-cycle expansion, with first-time-right delivery on a Zero Inbox practice.

Closing Statement

For fund administration firms, every cycle runs on fixed deadlines — NAV cutoffs, reconciliation windows and investor reports all hit on calendar dates that don’t move. FinAdvantage’s approach — E2E NAV management for alternative-asset and private equity fund administration, daily transaction-cycle ownership and customised investor reporting on a secure dedicated ODC — gives a fund admin firm the delivery capacity to hit every cycle on time, every time.

If your fund administration firm is running tight on NAV cycles or investor-reporting deadlines, fund administration services from a dedicated team could carry the load. Facing a similar challenge? Book a free 30-minute consultation with FinAdvantage →

Facing a similar challenge?

Book a free 30-minute consultation with FinAdvantage.

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